Shipping policy

Shipping and Returns Policy

At Imobi, we are committed to providing a seamless shopping experience, from placing your order to delivery and beyond. Please read our detailed Shipping and Returns Policy to understand our processes.

Shipping Policy

Order Processing Time

  • Order Preparation: All orders are processed within 1-2 business days (excluding weekends and public holidays). Orders placed after 3 PM will be processed on the next business day.
  • Delays: During peak seasons or special promotions, processing times may be extended. We will notify you via email if there are significant delays in processing your order.

Shipping Rates and Delivery Estimates

  • Shipping charges will be calculated at checkout based on your delivery address, the weight of the items, and the shipping method selected.
  • Delivery Options:
    • Standard Shipping: Estimated delivery time is 3-5 business days.
    • Express Shipping: Estimated delivery time is 1-2 business days.
    • Free Shipping: Orders above £80/€100 qualify for free standard shipping.

Note: Delivery times may vary depending on your location and circumstances beyond our control, such as weather conditions or courier delays.

Tracking Your Order

Once your order is dispatched, you will receive a confirmation email with tracking details. You can monitor your shipment via the courier’s website.

International Shipping

  • We currently do not offer international shipping .

Unsuccessful Deliveries

If a delivery attempt is unsuccessful due to an incorrect address or absence at the time of delivery, the customer may be responsible for reshipping fees. Please ensure your delivery details are accurate before completing your order.